Returns & Lifetime Buyback Policy

1. 7-Day Inspection & Exchange

We offer a 7-day complimentary exchange window for unworn items in their original condition, accompanied by the original BIS Hallmark certificate, diamond dossier, and presentation box.

2. Lifetime Buyback & Upgrade

We stand unconditionally behind our metallurgy. Return your Lumière piece anytime for lifetime buyback based on prevailing gold market rates (net gold weight) and 90% of prevailing certified diamond valuation.

3. Custom & Personalized Creations

Custom bespoke creations with personal engravings or custom size adjustments are non-refundable under standard 7-day exchange but retain full lifetime gold buyback value.